Service by Equipment
Laboratory Incubator Service & Maintenance
MedRun provides temperature and CO2 checks, sensor and heater repair, and cleaning of laboratory incubators.
Incubator Service from MedRun
Dedicated incubator service information helps laboratories understand available support, supported systems and documentation. Confirm your make and model with MedRun to check coverage.
What incubator service typically includes
- Inspection and diagnosis
- Preventive maintenance and cleaning
- Repair using suitable replacement parts
- Performance checks and service documentation
What our clients say
★★★★★A control board in our CO2 incubator malfunctioned. Technician was on time and courteous. Diagnosed the problem, ordered the part and rescheduled with me when it came in. Made sure to cover up areas where he was working, wore a mask the entire time. Ideal experience.
★★★★★Engineer was super easy to work with, he came out promptly, fixed the issue with my incubator with ease, made extra improvements to my setup while he was there. Great experience all around and MedRun will be the first stop I make the next time I run into an issue with my Equipment!
Incubator Service in the field
Incubator Service models we support
We also support other systems not listed here. Start a request with pictures and information about your equipment and we will get back to you with the best solution. If we do not support it, we will help you find someone who can.
Eppendorf / New Brunswick
- S170i and S170 incubators
- 170S and 170R incubators
- New Brunswick laboratory incubators
- Galaxy 48R
Thermo Scientific
- Heracell VIOS 250i / 160i
- Heracell 150i / 240i
- Steri-Cycle and Steri-Cycle i160
- Steri-Cult
- Series 2 and Series 3 water jacketed
PHCBI, VWR and BINDER
- PHCBI Cell-IQ MCO-170AICUVL-PA and related models
- VWR air and water jacketed CO2 incubators
- Oasis CO2 incubators
- BINDER CO2 incubators
Related laboratory equipment service
Looking for service on other instruments in your lab?
Service areas
MedRun supports laboratories in these U.S. markets.
Frequently asked questions
How is incubator temperature verified?
A multi-probe thermometer is placed in the incubator and the temperature is recorded to verify it holds setpoint.
How is incubator CO2 verified?
A CO2 meter is placed in the incubator and CO2 levels are recorded over a set amount of time.
Which incubator service models do you service?
MedRun services Incubator Service systems from Eppendorf / New Brunswick, Thermo Scientific, PHCBI, VWR and BINDER, including obsolete and end-of-life units. If your model is not listed, send pictures and details and we will confirm or help you find someone who can.
What does incubator service cost?
Pricing depends on the equipment, its condition and the scope of work. Contact MedRun for a quote.
Can you service equipment bought elsewhere?
For supported makes and models, yes. Share the manufacturer and model so we can confirm.
Do you offer maintenance plans?
Recurring preventive maintenance can be arranged for supported equipment.
Need laboratory equipment service?
Request repair, maintenance, calibration or qualification for your lab equipment.