✓ Equipment Lifecycle Care
Expert care for the equipment that keeps your lab moving.
Request calibration, preventive maintenance, or repair for equipment already in your lab. Start in minutes — no marketplace login or password required.
Request equipment service →◉CalibrationAccurate, documented measurements
⌁Preventive maintenanceReduce avoidable downtime
⌕Repair serviceGet equipment back to work
Start here
Tell us what your equipment needs.
Give us the model and serial number, describe the issue, and choose your preferred service. We will email a link where you can track and update the request.
1Start a new service requestFor calibration, maintenance, repair, or technical support.→Simple by design
What to expect
- 1
Submit your request
Share the equipment details, issue, and your lab location.
- 2
Receive your ticket link
We email a bookmarkable link to your service request.
- 3
Stay informed
Track updates and ask questions from one secure place.
Frequently asked questions
- Do I need a Medrun account?
- No. Request as a guest and we email a bookmarkable ticket link.
- How do I see previous requests?
- Enter the email used previously and we send your stable portal link.
- What information do I need?
- A serial number and model, issue description, plus contact and location details.