............ OUR SERVICES ............
Best Laboratory Equipment Services
Lab Equipment
Preventative Maintenance
Preventative maintenance procedures are designed to anticipate breakdowns or malfunctions of equipment and systems before they occur and to ensure that the failures do not occur. Preventative maintenance is not considered to be a repair but a routine activity.
IQ
Installation
Qualification
IQ is a process by which a vendor's equipment and its installation are tested to verify compliance with the terms of a purchase order and ensure the equipment meets the performance specifications. IQ ensures equipment is installed correctly and ready for operation.
OQ
Operational
Qualification
OQ is a process by which a vendor's equipment is tested to verify compliance with the terms of a purchase order, and to ensure that the equipment meets the performance specifications.
Inspection and testing are part of quality assurance.
Lab Equipment
Pre-Relocation
Assessment
Pre-Relocation Assessment is a process in which the lab equipment is evaluated before being moved from one location to another. This is done to verify the equipment's functionality is documented prior to a move. Ensuring and protecting the lab against shipping accidents.
Relocation
Post-Assessment
Post-Assessment is a process in which the lab equipment is evaluated after it has moved to a new laboratory location. In most cases, a PM or Installation Verification is required.
Lab Equipment
Repairs
Lab Equipment Repairs is a process by which the lab equipment is repaired to be back in service. We provide a full spectrum of repair services and quotes.
Lab Equipment
Certification
Laboratory Equipment Certification is a process by which the lab equipment is certified and approved for continued use in the laboratory, following repair or relocation.
Lab Equipment Recycling
We recycle and buy used laboratory equipment. The donated computers and equipment are cleaned and further donated to schools in the US and abroad.
...Compliance and Equipment Service Care ...
Equipment Maintenance and Compliance
There are many factors that have to be considered when it comes to the maintenance and compliance of laboratory equipment. When it comes to a laboratory, the safety and health of the workers using the equipment and the environment play an important role.
Safety
The safety of the workers is important because the equipment being used is intended for experimentation and research. Well maintained equipment is as essential as basic PPE.
Health
If the equipment is not in a working condition, then it could be hazardous to the user as the equipment could break or malfunction at any time. The environment is also important to consider because the equipment could contain chemicals which are harmful if damage to various components would occur.
Performance
Laboratory equipment can be maintained and kept in compliance with the help of our professional maintenance and repair services. We have an experienced team of professionals who are capable of handling the maintenance and repair services for our clients according to their specific requirements. We have a wide range of services that are offered by our professionals and can be carried out in the following areas:
- Laboratory equipment maintenance and repair
- Laboratory equipment installation
- Laboratory equipment troubleshooting
- Laboratory equipment calibration
- Laboratory equipment maintenance and repair
............ On Site Equipment Services............
Maintenance Laboratory Services
We provide laboratory services that can save you time and money in the long term.
Preventative Maintenance
Designed to anticipate breakdowns or malfunctions of equipment and systems before they occur.
- IncludedCleaning and Lubrication
- IncludedComponent Testing
- IncludedSystem Verification
IQ/OQ Compliance Testing
Vendor's equipment is installed and tested to verify compliance prior to use.
- IncludedInstallation and Connection
- IncludedEquipment Verification
- IncludedQuality Documentation
Relocation Assesment
Equipment is evaluated before and after it has moved to a new laboratory location.
- IncludedAssesment and Decommission
- IncludedInstallation and Verification
- IncludedQuality Documentation
Shakers and Incubators PMs
It is important to perform a full cleaning and lubrication on all shakers and incubators as they are installed on the floor next to walkways. Dust can accumulate causing a system to fail.
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Centrifuge Imbalance
Cleaning a centrifuge and lubricating the joints can improve the performance. A dirty unit will results in sample contamination and damage to the system in the long term.
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PCR and Service
When a PCR fails to hit 90c, the question becomes what killed the PCR? More than 90% of the time, a PCR system will fail do to dust accumulation. We perform a full cleaning during every preventative maintenance to avoid costly repairs down the road.
............ Get the Service You Pay For............
Understanding The Difference
Do not get fooled by complicated explanations, we make it easy to understand the differences.
Equipment Verification
Equipment Verification and Calibration should be performed before and after a repair service. This ensures a system was and it is still running per manufacturing specifications. In addition some industry standards call for the a six month verification.
- System is tested for conformity
- Basic function are tested
- All electronics are verified
- Test temperature and RPM
- Quality documentation
Preventative Maintenance
Most companies will not explain this service correctly, creating confusion over the type of service a laboratory will pay for. A preventative maintenance requires the disassembly or at minimum vacuuming dust from the a unit components. A verification is performed after each PM service.
- Equipment verification
- System is disassembled and cleaned
- Maintenance parts are replaced
- Bearing, junctions and pivots are lubricated
- Electrical safety and conformity tests
Lab Equipment Repair
Get Lab Equipment Repairs at half the price of manufacturers and other third party companies. Our systems are fully automated ensuring that no human error is attributed to delays in service visits. We only use OEM parts, even in the event where a system is obsolete.
- Centrifuge Repairs and Calibration
- PCR six months calibration and PMs
- Liquid Handling Robot PM and Calibration
- CO2 Incubators, -80 Freezers and Shakers Services
Repair Service Assessments
Damage Repair
No matter the damage or uncertainty, we are here to help. Request a repair online now. Provide some information and pictures and we will get back to you with the best solution to get you up and running in no time. If we can not fix it, no worries. We will find somebody that can.
End of Life Support
End Of Life
As per the 7 year rule stated by CRF part 11 compliance. Manufacturers are obligated to support a system for 7 years after the end of life. To ensure profitability, these systems are sometimes overlooked by manufacturers, even if they can be repaired with a minimum amount of parts and labor. We take pride in providing extended support for these systems until all solutions are exhausted.
Centrifuges & Mixers
Centrifuge
Service
Unbalanced and dirty situations are the number one damaging factor in a centrifuge failure. Our service ensures that failures are caught before they happen. Maintaining a steady workflow for any laboratory.
PCR Service & PM
PCR Repair
& Calibration
Not all PCR systems are created equal. We make it easy to maintain a calibrated and clean PCR system. We provide support for two visits per year for PM and Calibrations.
Liquid Automation
EpMotion PM & Service
We provide preventative maintenance, tool calibration and repairs for Eppendorf EpMotion Liquid Automation systems. No matter the age or state of the instrument.
CO2 Incubator & Shakers
Incubators
& Shakers
Keeping CO2 Incubators calibrated and tested is our mission. We provide calibration and repairs for most CO2 insinuator systems and biological shakers.
Get laboratory equipment fixed today
It's simple and fast
Getting your laboratory equipment fixed has never been easier. Track orders, services, set recurring maintenance tasks and more.
............ WHY CHOOSE US ............
Incubator
Verification and Calibration
Temperature Verification
This verification of the incubator temperature is done by placing a multi probe thermometer in the incubator and recording the temperature.
CO2 Verification
This verification of incubator co2 levels is performed by placing a co2 meter in the incubator and recording the co2 over a set amount of time.
Quality
Documentation
In most industries, taking the reading and ensuring that each task was performed may not be enough. We provide quality documentation with each service visit.
Incubator Preventative Maintenance
The life of the product can be increased by providing regular maintenance service and thereby decreasing the economic cost.
Incubator Repair
This service helps in repairing the instrument and maintains its efficiency.
Installation / Operation Qualification
Installation, operation, and qualification testing done right. We help set up and document the entire process. Unit are left ready for operation by the lab. Each step is documented and signed off by quality assurance.
............ Our Price Structure ............
Service Plans and Prices
Repairs
$150.00
per hour + parts
- Multi-unit Discounts
- Free Evaluations
- Pre and Post Reports
- Quality Documentation
- Test Calibration
- 100% Engineer Support
Essential Check
Conformity Testing
per system type pricing
- Multi-unit Discounts
- Low Travel Fees
- Ensure Complaince
- Safety Testing Included
- Verification/Certification
- Quality Documentation
Engineer Visit Maintenance
PM & Testing
per system type pricing
- Multi-unit Discounts
- System is cleaned
- Internal Parts Cleaned
- Pivots Lubricated
- As Found As Left Cets.
- Quality Documentation
1 Year Contract
Service and Repairs
10% discount on parts
- Multi-unit Discounts
- One Verification
- One Maintenance
- Two Visits
- 30 Day Labor Warranty
- Documentation
Can't find what you are looking for?
Customized Plans
We now offer a customized plan for any need or use case. Let us know what the needs of the business is and we will work to accommodate.
- Multi-units Discounts
- Navigate Lab Timing
- Special Documentation
- Special Testing
- Unique Timelines
- Training
*Travel fees apply based on distance and visit frequency, unless otherwise noted in a contract. Repairs are quoted separately.
............ If we can't fix it, we will find somebody that can............
Laboratory Equipment We Service
We provide support for several other systems that are not listed below. Start a request, provide pictures and information about the equipment and we will get back to you with the best solution to get it up and running. If we do not support it, we will find somebody that can.
Eppendorf Centrifuges Service
- 5910 / 5920 NEW
- 5810 / 5810 Refrigerated NEW
- 5430 / 5430R & 5427
- Micro Centrifuges
- Obsolete and End Of Life Units
Thermo Centrifuges Service
- Thermo Scientific mySPIN 6 NEW
- Thermo Scientific mySPIN 12 NEW
- Sorvall ST, Megafuge
- Megafuge, Sorvall ST4, Megafuge ST4
- Sorvall Legend X1, Multifuge X
VWR Centrifuges Service
- VWR® Compact Micro Centrifuges NEW
- VWR® Horizontal Centrifuges NEW
- VWR® PCR Plate Spinners
- VWR® Compact Micro Centrifuges
- VWR® Mini Centrifuges
Eppendorf PCR Service
- x50 Cycler PCR NEW
- Master Cycler Nexus NEW
- Master Cycler Pro PCR
- Master Cycler
- Obsolete PCR Systems
Veriti & Biorad PCR Service
- ProFlex PCR 96 System NEW
- SimpliAmp™ Thermal Cycler NEW
- Veriti Thermal Cycler
- T100 Thermal Cycler
PCR Cycler Service
- AllInOneCycler 96 well PCR NEW
- 2720 Thermal Cycler
- PCR-9602G Gradient Thermal Cycler
- GeneAmp™ Fast PCR
Eppendorf EpMotion Service
- EpMotion 5075l , 5075 TMX NEW
- EpMotion 5070 & 5073 NEW
- Second Generation 5075 & 5070
- EpMotion Tools and Grippers
- Obsolete EpMotion Systems
Thermo Heracell Incubator Service
- Heracell VIOS 250i NEW
- Heracell VIOS 160i NEW
- Heracell 150i
- Heracell 240i
Thermo Steri Incubator Service
- Steri-Cycle NEW
- Steri-Cycle i160 NEW
- Steri-Cult
- Series 2 Water Jacketed
- Series 3 Water Jacketed
Eppendorf Incubator Service
- S170i and S170 Incubators NEW
- 170S and 170R Eppendorf Incubators
- New Brunswick Laboratory Incubators
- Galaxy 48R Incubators
- Any Obsolete Incubators
PHCBI Cell-IQ™ Incubator Service
- MCO-170AICUVL-PA NEW
- MCO-170AICUVHL-PA NEW
- MCO-230AICUVL-PA
- MCO-170AICUVDL-PA
- MCO-170ACL-PA
- MCO-80ICL-PA
- MCO-170MP-PA
VWR Incubator Service
- Air Jacketed CO2 Incubator, Basic NEW
- VWR® Water Jacketed CO2 Incubators NEW
- VWR® Air Jacketed CO2 Incubator, Mini
- Oasis™ CO2 Incubators
- BINDER CO2 Incubators
Eppendorf Shakers
- Eppendorf S44i Shakers NEW
- S41i CO2 Incubator Shaker NEW
- Eppendorf Innova 44 Shakers
- Innova and Excella Shakers
- Obsolete Eppendorf Shaker Service
Thermo Shakers
- MaxQ™ 4000 Benchtop NEW
- MaxQ™ 8000 Stackable NEW
- Cel-Gro Tissue Culture Rotator
- MaxQ™ 6000
- Obsolete Thermo Scientific
List title
- Ward's® Rotating Mixers and Incubators NEW
- VWR® Multi-Tube Vortexers NEW
- Vortex Mixers
- Analog Rocking Platform Shakers
- Incubating/Refrigerating Orbital Shaker